Medium disruption5 roles growing · 3 declining

AI and HR & People: what's changing, what's at risk, and where the opportunities are

AI is reshaping recruitment, L&D, and people operations — while creating new roles in AI workforce strategy and human-AI team design.

How AI is reshaping HR & People

HR faces a double transformation: AI is changing HR's own function (recruitment, L&D, performance management), and HR is simultaneously being asked to manage AI's impact on the workforce at large.

Recruitment screening, L&D content production, performance data analysis, and employee communications are all being AI-augmented. HR teams doing these tasks manually are already at a competitive disadvantage.

But senior HR professionals have a significant opportunity: organisations need people leadership to navigate AI adoption, design human-AI workflows, manage the change, and maintain culture. This is inherently human work.

65% of HR teams using AI for recruitment screening by 2026 (CIPD)

HR professionals with AI skills earn 40% more than HR peers (LinkedIn Salary, 2026)

AI workforce strategy now top priority for CHROs globally (Mercer, 2026)

Roles being automated or reduced

Honest assessment — with the “but here's what's growing” context for each.

Recruitment resourcer

1–3 years

Automated: CV screening, initial candidate outreach, interview scheduling

What to do

Strategic talent acquisition, DE&I oversight, candidate experience

L&D coordinator

2–3 years

Automated: Content creation, course administration, onboarding materials

What to do

AI learning strategy, programme design, skills architecture

HR administrator

1–3 years

Automated: Policy queries, onboarding admin, payroll queries, reporting

What to do

HR business partnership, AI workforce strategy

New and growing roles in HR & People

HR & People professionals in the community

Connect with others navigating AI in HR & People — sector-specific forums, peer groups, and mentors.

Join free →

The skills that matter in HR & People now

AI-adjacent skillsBuild these

AI recruitment platform managementAI-assisted L&D designWorkforce analytics and AI insightsHuman-AI team design and change management

Human skillsProtect these

Employee relations and trustOrganisational culture and change leadershipComplex employee situations and grievancesSenior stakeholder and board communicationEmpathy-driven people strategy

Research relevant to HR & People

Community

Join HR & People professionals in the community

Connect with others navigating AI in HR & People — whatever stage of your career you're at.

Free to join. No credit card required.